Privacy Policy

1. Overview

This Privacy Policy explains how Jorvea collects, uses, shares, and protects information when you use the Jorvea app and website.

2. Information We Collect

• Account data: email, username, display profile fields, and authentication metadata.
• Content metadata: upload timestamps, engagement signals, moderation status, and sharing references.
• Technical data: device model, app version, diagnostics, crash traces, and performance metrics.
• Communication data: support requests, issue submissions, and service notifications.

3. How We Use Data

• To deliver core app features, account access, messaging, and media functionality.
• To improve reliability, reduce abuse, and maintain service integrity.
• To respond to support and legal inquiries with relevant context.
• To detect policy violations and enforce platform safety standards.

4. Data Sharing

Jorvea does not sell personal data. Information may be shared with infrastructure or security vendors strictly to operate services, meet legal obligations, or protect users.

5. Retention and Security

We retain data only for legitimate product, safety, operational, and compliance reasons. Access controls and technical safeguards are applied to reduce unauthorized access risk.

6. Your Rights and Controls

You can manage profile and privacy settings in-app and request support for account concerns by contacting support@jorvea.tech.

7. Account Creation and Verification Data

During sign-up and verification, we may process identity-related account details, authentication events, and security signals to reduce fraud, protect users, and ensure platform integrity.

8. Creator, Ranking, and Monetization Signals

We may process engagement and quality signals (for example watch time trends, interaction quality, and policy health) to improve recommendations and product performance. These signals may affect feature visibility, creator discovery, and eligibility-related experiences.

9. Support and Legal Requests

When you submit contact or issue forms, we process submitted fields to investigate and resolve your request. We retain request history for operational quality, security review, and compliance needs.

10. Policy Updates

We may update this policy as product features, legal obligations, or safety standards evolve. Material updates will be reflected on this page with the latest revision date.